Health Disclaimer

Virtual reality (VR) is a very immersive experience and affects everyone differently. 


People who suffer from pre-consisting medical conditions such as a history of epilepsy or seizures, psychiatric disorders, severe headache, or ear-aches should speak to their doctor before using our VR headsets.

As VR technology continues to improve, experts report that side effects will become less common. However, some of the most common side effects, to keep in mind, include:

  • Dizziness/ motion sickness

  • Nausea

  • Sweating

  • Fatigue

  • Drowsiness

  • Headache

  • Eye strain 

If you experience any of these complications or discomfort, stop using the equipment immediately. 

By using our VR headsets, you agree to take part at your own risk and to our terms of use, whether you chose to review these terms or not. If you do not agree to or adhere to the terms of use exactly as they are written, you cannot use our products.

Tips from the Remio Team:

  • We always advise first-time users to use the ‘teleport’ function to move around instead of 'walking.’ This is important to prevent motion sickness. If you’re unsure how to do this, ask one of the instructors guiding the event. 

  • Please familiarize yourself with VR by trying it out before our event. This way, you won’t feel overwhelmed on the day of the event. Plus, the more often you use it, the easier it will be for your body to adapt. 

  • Don’t over-do it. Stick to a maximum time of 45-90 minutes in virtual reality.

  • Set up in a safe environment with enough space to move.  Your environment should always be safe, open, and indoors.

  • Try not to move around too much in your physical environment.

  • Prevent eye strain by always making sure your headset is adjusted according to the size of your head. If it seems out of focus or blurry, adjust the headset straps or move the lens.

  • Do not expose the lenses to direct sunlight, as it may result in permanent damage.

This policy was last updated on 26 February 2021.