Remio for IT teams · zero-trust, on-prem ready

Enterprise remote access, without the enterprise price tag.

Secure, fast, and audit-friendly — without paying fifty dollars per seat for a tool that was breached last year. Zero-trust architecture, native performance, transparent pricing. Your team deserves the upgrade.

Deployment matrix

Pick the deployment that matches your posture.

Same client, same protocol, same end-to-end encryption — different connection-setup path. The cells below name what is concretely available in each mode against the compliance frameworks that procurement actually asks about.

Compliance framework
Cloud Managed connection setup
On-premises Connection server inside perimeter
Hybrid Cloud + on-prem relays
Air-gapped Fully isolated
GDPR
Zero personal data collection
Compliant by design — no data subject record
Compliant — inside your data controllership
Compliant — traffic path you choose
Compliant — nothing leaves the network
SOC 2 Type II
Independent operational audit
Audit in progress — expected Q3 2026
Inherits your own SOC 2 controls
Audit in progress for cloud component
Inherits your own SOC 2 controls
HIPAA
Protected health information
BAA on request — direct device-to-device transport
No PHI ever touches Remio infrastructure
PHI stays on your relays
Full isolation — no external dependencies
ISO 27001
Information security management
Roadmap item — 2026
Inherits your own ISMS
Cloud component on roadmap
Inherits your own ISMS
FedRAMP
US federal cloud baseline
Not authorised — public cloud route
Deploy inside an authorised boundary
Not authorised — cloud component out
Deploy inside an authorised enclave
CCPA
California consumer privacy
No consumer profiles — nothing to disclose
Inherits your own controls
Inherits your own controls
No external data flow at all
Data residency
Where pixels physically travel
Direct device-to-device — never leaves your network
Perimeter-pinned — your connection server, your routes
You choose which paths are permitted
Fully isolated — no internet egress
Audit logs
Exportable CSV and JSON
Coming Q2 2026 — SIEM-ready
Coming Q2 2026 — SIEM-ready
Coming Q2 2026 — SIEM-ready
Coming Q2 2026 — SIEM-ready
Availability
Status today
Available now
Coming Q3 2026
Coming Q4 2026
Coming with on-prem in Q3 2026
Supported today In progress or on roadmap Available with paperwork Not applicable for this mode
The industry problem

Enterprise remote desktop is broken.

IT teams are stuck choosing between overpriced incumbents, recently-breached incumbents, and browser-wrapped afterthoughts. There has to be a better way.

Overpriced incumbents

TeamViewer Tensor pricing has been called "just insulting" by IT leads — multiples above competitors. Forced upgrades, hidden fees, and renewal quotes that bleed budgets year after year.

$50 to $120 per seat per year typical

Security breaches

AnyDesk disclosed a production-systems breach in 2024. TeamViewer was compromised by state-sponsored actors. Your remote access tool should not be your weakest link — it usually is.

Two major breaches in 2024 alone

Bloated and slow

Legacy tools are browser-wrapped afterthoughts. Sluggish rendering, hundreds of megabytes of RAM, UIs designed for 2010. Your team uses these every day — they deserve better tooling.

200 ms-plus average latency, browser-rendered
Honest comparison

Remio versus the incumbents.

Side-by-side on the dimensions IT teams actually care about. No green-tick spam — just the concrete spec in each cell.

Feature Remio TeamViewer AnyDesk Chrome RD
Price per seat per year $50 to $120-plus $30 to $80-plus Free, Google account
Native performance Partial native Partial native Browser only
4K at 60 fps No No No
Zero-trust architecture Centralised account database Centralised account database Google account required
AI features Not on roadmap Not on roadmap Not on roadmap
Account required Yes Yes Google account
Recent breach disclosure 2024 incident 2024 incident Clean record
On-prem connection server option Tensor plan only Custom Enterprise Not offered
Why Remio

Built for modern IT teams.

Six things IT leads tell us they wish their current tool did differently — designed in from the start.

Zero-trust architecture

No server-side stream storage. Direct device-to-device connections with end-to-end encryption. Remio cannot decrypt your sessions — the keys never leave the endpoints.

Free during launch

Every feature is included while we build out enterprise tooling. No upgrade tiers, no per-seat surprises. When pricing arrives, it will be transparent and a fraction of legacy quotes.

Native performance

Made for Apple, made for Android, made for Windows — every app written in the platform's own language. Real native apps, not wrapped browsers. 4K at 60 fps with sub-16 ms input latency on a local network.

No vendor lock-in

Open published protocol. Standard cryptography. Auditable transport. Migrate away whenever you like — though we are confident you will not want to.

AI-aware streaming

On-device adaptive bitrate, predictive keyframe scheduling, anomaly detection on connection patterns. The only remote desktop with AI in the loop — not a chatbot bolted on later.

Deploy in minutes

Install the host on each workstation, pair devices with a 6-digit code, done. No VPN setup, no firewall ports to open, no IT ticket queue. One hundred seats fit in an hour.

Security first

Security that does not require trust.

Both TeamViewer and AnyDesk were breached in 2024. Remio is built so that even a breach on our side does not expose your data — because we never had it.

02

What lands on the wire.

End-to-end encryption. Per-session keys, never reused, never exported.
Forward secrecy. A future server compromise cannot decrypt past sessions.
No central account database. Pairing is per-device; there is nothing to dump.
No session logs, no screen recordings. We do not see your screen — we cannot.
Open protocol, auditable. Our message schema is published; the security whitepaper documents the cryptographic envelope.
Deployment

Deploy your way.

Three deployment models, picked to match the security posture you already operate. Same client, same protocol — different connection-setup path.

01
Cloud — available now

Fully managed connection-setup service.

Fully managed connection setup on our global edge network. Zero infrastructure to maintain. Automatic protocol updates, regional pop redundancy, 99.9 percent target availability. The connection itself is still direct device-to-device — the cloud only brokers introductions.

02
On-premises — coming Q3 2026

Host the connection server inside your perimeter.

Full data sovereignty, air-gapped network support, custom SLA. For organisations where data leaving the network is not an option. Ships as a single binary plus configuration — minutes to stand up, audit-friendly, no external dependencies.

03
Hybrid — coming Q4 2026

Cloud connection setup, on-prem relays.

Cloud-managed connection setup with on-premises relays. Minimal infrastructure for you, with control over which paths your traffic can take. A progressive migration toward full on-prem when your organisation is ready.

Support

Support that scales with you.

Three tiers, matched to operational criticality. Standard is included with every plan, including the free tier.

01
Standard · included with every plan

Email reply within 48 hours.

Email response within 48 hours, full documentation access, public community forums. Included with every plan — including the free tier. No support contract needed to get answers; we read every email.

02
Priority · Team and Enterprise plans

Four-hour response SLA.

4-hour response SLA, direct engineering access for protocol-level questions, quarterly business reviews, deployment assistance for 50-plus seat rollouts. The same engineers who wrote the relay code answer your tickets.

03
Dedicated · Custom Enterprise

One-hour response, named account manager.

1-hour response SLA, named account manager, 24/7 emergency hotline, custom integrations and API access, on-site onboarding available. For mission-critical deployments where downtime has a billable hourly rate.

Ready when you are

Modernise your remote access.

Start free today. Pair your team in an afternoon. When you are ready to talk about an enterprise plan — on-prem deployment, dedicated support, custom SLA — we are one email away.

No credit card. No account. Free during launch. Deploy in under five minutes.